Products
PRMS is an award winning business solution for all facility maintenance requirements. Our electronic solution empowers an audit Project Manager with the ability to schedule, control, manage and report from the comfort of their desk.
Front Line audit software is used by field staff to collect consistent, detailed facilities' information and electronically submit it without having to return to base. Front Line is available for free download.
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Project Central provides centralised program management, storage and reporting on all types of facility audits.
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All you need to know about PRMS
How PRMS came to be...
The project involved a physical audit of the maintenance condition of all DEECD buildings, the development of two software programs (one corporate and one school based) and the provision of training, documentation and project management services.
The success of this automated process has been outstanding and has delivered incredible results. With PRMS providing the most intricate level of detail, DEECD management have been able to take back control of their maintenance budget.
Why PRMS?
PRMS incorporates a proven methodology based on industry standards and practice to estimate maintenance works.
Our Value-Added Services make PRMS the most flexible solution available. Choose what options you need for your organisation and we will tailor make it for you.
PRMS is the bridge between the facilities you manage and the decisions you need to make about those facilities. It incorporates state of the art technology with the latest in data collection software.
What is Front Line?
Front Line is an audit tool used to capture data pertaining to various types of audit such
as maintenance or compliance.
It has been designed to be installed on a pen or touchscreen portable computers.
Front Line audit features include: -
- maintenance, special data, essential and compliance audit types
- fast, accurate and detailed audit process
- auditors record issues requiring attention
- embedded self help tools reduces overall training time
- follows a logical process and is easy to use
- maintain your facility with this efficient and dynamic auditing tool
Who can use Front Line and why?
Front Line audit software is used by field staff to
collect consistent, detailed facilities' information and
submit it electronically without having to return to base.
Consistent Results
The audit data collection software guides the auditor through a process that ensures a high quality of data is collected.
Pen Based Software
With full support for pen based computing, auditors are able to collect data without the use of a keyboard.
Fast and Detailed
Collecting detailed data about facilities has never been easier. With built in quality control processes, detailed data is collected rapidly.
Consistent Results
The audit data collection software guides the auditor through a process that ensures a high quality of data is collected.
Pen Based Software
With full support for pen based computing, auditors are able to collect data without the use of a keyboard.
Fast and Detailed
Collecting detailed data about facilities has never been easier. With built in quality control processes, detailed data is collected rapidly.
Are there any limitations?
Just ask around and you be the judge...
Just ask around and you be the judge...
Perfect partnership
Even in the most remote places, amidst the most hostile conditions, Front Line has performed flawlessly when partnered with the Panasonic Toughbook ®.
Who can use Project Central and why?
Project Central
Project Central is an audit control package that enables you to generate audit files for distribution, import completed audits and produce reports.
Program Management
Easily manage simultaneous audits performed by a variety of field staff for multiple clients across many facilities.
Powerful Reporting
Provide Facility Managers with predefined reports for easy import into MS Access or MS Excel.
Customise Audit Programs
Flexibly control and schedule audit programs.
Create new catalogs and audit definitions
Create custom catalogs and audit definitions catalogs based upon a number of variables pertaining to your needs and create audit definitions as required.
Project Central is an audit control package that enables you to generate audit files for distribution, import completed audits and produce reports.
Program Management
Easily manage simultaneous audits performed by a variety of field staff for multiple clients across many facilities.
Powerful Reporting
Provide Facility Managers with predefined reports for easy import into MS Access or MS Excel.
Customise Audit Programs
Flexibly control and schedule audit programs.
Create new catalogs and audit definitions
Create custom catalogs and audit definitions catalogs based upon a number of variables pertaining to your needs and create audit definitions as required.
Project Central is a centralised audit control application. It enables total management, storage and reporting on facility audits.
Features include:
- Unrestricted control over audit files
- Provides unlimited number of buildings and rooms per audit file
- Extensive and detailed reporting
- Completed audits returned to Project Central for QA analysis
- Catalog maintenance (user defined) allows for multiple templates
- Customisable audit types
- User determined audit scheduling and distribution
- Accept electronically uploaded audit files (no need for the auditor to return to base)
- GPS and Electronic Plan functionality for mark up and viewing
Contact us for pricing
Audit requirements
Audit Requirements
To be useful, information collected during an audit must be consistent, complete and accurate. Well-orchestrated process and effective quality assurance are essential to collecting useful information.
Orchestration and Quality Assurance
Many organisations manage facilities that are geographically dispersed such as schools or retail chains. As a result, it may be impractical to have one inspector perform all the required audits. Further, an organisation may have more than one Facility Manager and therefore more than one method of assessing facilities. These situations make it difficult for organisations to compare facilities in a consistent manner and even more difficult to have a standardised business process to manage all facilities.
The key to addressing these issues is to have the entire audit process orchestrated by reducing the number of decisions made by inspectors and the people organising the audits. The goal is to have each and every audit performed in exactly the same way regardless of the people involved.
Reducing the decisions these people make will reduce the effect their value judgments and differing interpretations will have on the consistency of the data. In fact, the better orchestrated the methodology, the less skilled the people involved need to be.
Well-orchestrated processes are the basis of any quality assurance program. Standards and quality measurements cannot be applied to an activity that is not carried out the same way every time.
Definitions
Definitions for condition, priority, remedial action and costings should be clearly described and associated with each element and sub-element. This will ensure that different inspectors assess every sub-element in the same way and that the assessment is relevant to the sub-element.
Audit Areas
Orchestrated procedures for the identification of audit areas result in consistent, repeatable audits. The manager controlling the audits must identify every site, building and room (audit area) that the Inspector is required to audit. This is usually achieved by the use of plans and a well-documented method by which the manager will identify the audit areas.
Transposition
Transposing audit data collected on paper or in reports into an information system is likely to seriously compromise the quality of the data and therefore the entire process. Audits generate many thousands of records, and if even one or two of these records are entered incorrectly the impact may be that many thousand of dollars are not identified or allocated properly.
A well-orchestrated process should minimise or eliminate transpositions of data, and therefore minimise or eliminate corruption.
Information empowers people to improve the decisions that they make. The combination of information technology and predictive methodology can now provide the tools for a facility manager to confidently identify maintenance needs and disseminate this information to all levels of an organisation.
When dealing with the identification and allocation of millions of dollars in maintenance funds, there can be no room for complacency. Organisations must be confident that their maintenance planning employ best practices and that methodologies and processes can survive even the most rigorous of due diligence and quality assurance audits.
By using the technologies now available, Facilities Managers can use their funds to directly contribute to the profitability and overall success of their organisation.
To be useful, information collected during an audit must be consistent, complete and accurate. Well-orchestrated process and effective quality assurance are essential to collecting useful information.
Orchestration and Quality Assurance
Many organisations manage facilities that are geographically dispersed such as schools or retail chains. As a result, it may be impractical to have one inspector perform all the required audits. Further, an organisation may have more than one Facility Manager and therefore more than one method of assessing facilities. These situations make it difficult for organisations to compare facilities in a consistent manner and even more difficult to have a standardised business process to manage all facilities.
The key to addressing these issues is to have the entire audit process orchestrated by reducing the number of decisions made by inspectors and the people organising the audits. The goal is to have each and every audit performed in exactly the same way regardless of the people involved.
Reducing the decisions these people make will reduce the effect their value judgments and differing interpretations will have on the consistency of the data. In fact, the better orchestrated the methodology, the less skilled the people involved need to be.
Well-orchestrated processes are the basis of any quality assurance program. Standards and quality measurements cannot be applied to an activity that is not carried out the same way every time.
Definitions
Definitions for condition, priority, remedial action and costings should be clearly described and associated with each element and sub-element. This will ensure that different inspectors assess every sub-element in the same way and that the assessment is relevant to the sub-element.
Audit Areas
Orchestrated procedures for the identification of audit areas result in consistent, repeatable audits. The manager controlling the audits must identify every site, building and room (audit area) that the Inspector is required to audit. This is usually achieved by the use of plans and a well-documented method by which the manager will identify the audit areas.
Transposition
Transposing audit data collected on paper or in reports into an information system is likely to seriously compromise the quality of the data and therefore the entire process. Audits generate many thousands of records, and if even one or two of these records are entered incorrectly the impact may be that many thousand of dollars are not identified or allocated properly.
A well-orchestrated process should minimise or eliminate transpositions of data, and therefore minimise or eliminate corruption.
Information empowers people to improve the decisions that they make. The combination of information technology and predictive methodology can now provide the tools for a facility manager to confidently identify maintenance needs and disseminate this information to all levels of an organisation.
When dealing with the identification and allocation of millions of dollars in maintenance funds, there can be no room for complacency. Organisations must be confident that their maintenance planning employ best practices and that methodologies and processes can survive even the most rigorous of due diligence and quality assurance audits.
By using the technologies now available, Facilities Managers can use their funds to directly contribute to the profitability and overall success of their organisation.
How do we construct facilities?
A facility is the basic entity of an audit.
Some examples of facilities include:-
A facility may have one or more sites. A site is a geographical subdivision within the facility. Most facilities will have one site (eg. Petrol Station, Aged Care Centre), but some facilities will have a number of sites.
For example:-
Sites are further divided into a number of buildings. (In the case of a football oval, this number may be zero.) Buildings could include Fire Station, Residence, Workshops and Covered walkways.
Buildings can contain a number of rooms. Corridors and stairwells are considered as rooms. In the case of a room, some examples of Element and Sub-Elements are:-
Auditors will go through every element of every room, building and site, select an appropriate sub-element and provide information on condition using the Data Collection tool.
- A Fire Station
- A Hospital
- A Petrol Station
- A University Campus
- Aged Care Centre
A facility may have one or more sites. A site is a geographical subdivision within the facility. Most facilities will have one site (eg. Petrol Station, Aged Care Centre), but some facilities will have a number of sites.
For example:-
A Fire Station that has a residential site 3 blocks away
A Hospital that manages a day clinic in an adjoining suburb
A University Campus that owns property across the road
Sites are further divided into a number of buildings. (In the case of a football oval, this number may be zero.) Buildings could include Fire Station, Residence, Workshops and Covered walkways.
Buildings can contain a number of rooms. Corridors and stairwells are considered as rooms. In the case of a room, some examples of Element and Sub-Elements are:-
| Element | Sub-Element |
|---|---|
| Floor Covering | Carpet |
| Vinyl | |
| Tiles | |
| Element | Sub-Element |
| Air Conditioning | Refrigerative |
| Cooler | |
| Multi Split System |
Auditors will go through every element of every room, building and site, select an appropriate sub-element and provide information on condition using the Data Collection tool.
Audit types
Front Line features a comprehensive help file that will assist with identifying
specific requirements and parameters for various audit types.
Front Line makes available four audit types available as standard.
Maintenance
A maintenance audit is a rigorous and systematic method of collecting information on the maintenance requirements of sites, buildings and rooms of a facility.
Auditors record maintenance issues directly into Front Line and then apply specific notes to any support issues requiring attention. Once reported, site specific detail such as priority, area, quantity and suggested cost can be identified; occupational health and workplace safety issues can be brought to light.
Special
Front Line captures data on environmentally friendly items including, rain water tanks, water saving devices, solar panels, and energy efficient lighting. Other items such as shade sails, swimming pools, and vehicular gates can also be audited.
Essential
Front Line captures data on essential service items contained in many buildings such as sprinkler systems, pumps, backup generators, lifts etc.
Compliance
Compliance auditing encompasses items that have been tagged and are tested for functionality and expiry dates. Smoke alarms, exit signs, fire doors must be compliant in consideration of workplace safety, insurance and compliance issues just to name a few.
A maintenance audit is a rigorous and systematic method of collecting information on the maintenance requirements of sites, buildings and rooms of a facility.
Auditors record maintenance issues directly into Front Line and then apply specific notes to any support issues requiring attention. Once reported, site specific detail such as priority, area, quantity and suggested cost can be identified; occupational health and workplace safety issues can be brought to light.
Special
Front Line captures data on environmentally friendly items including, rain water tanks, water saving devices, solar panels, and energy efficient lighting. Other items such as shade sails, swimming pools, and vehicular gates can also be audited.
Essential
Front Line captures data on essential service items contained in many buildings such as sprinkler systems, pumps, backup generators, lifts etc.
Compliance
Compliance auditing encompasses items that have been tagged and are tested for functionality and expiry dates. Smoke alarms, exit signs, fire doors must be compliant in consideration of workplace safety, insurance and compliance issues just to name a few.
Does PRMS have a solution for my business?
When combining Front Line and
Project Central you will be able
to update audit files from one central location and send these files
electronically to auditors anywhere.
Once the audit is finished, the file is uploaded back into
Project Central where the information is centrally
managed, giving you back control over your maintenance budgets.
Is Project Central right for my organisation?
Project Central offers support and comprehensive documentation and training - meaning you don't need specific skills or experience to get started. And because it's web-based, maintenance managers can access information and generate reports using an ordinary web browser.
Project Central is a head office centralised management tool that provides flexibility of your audit schedules and facilities.
Project Central is used to control and collate audit data from diverse types of facilities such as buildings, farms, houses, and many more. It can be fully customisable to suit a wide range of client requirements.
Project Central makes it easy to manage simultaneous audits performed by a variety of field staff for multiple clients across many facilities. You can maintain, update and/or create new catalogs to suit any facility as required.
Project Central provides Project Managers with predefined reports for easy download into MS Access or MS Excel, as required. Ability to schedule audit programs.
Is Project Central right for my organisation?
Project Central is scalable to suit any organisation which manages
multiple sites, from a handful of buildings in one city to hundreds of
facilities across the globe.
Project Central's online delivery makes the system easily manageable and accessible to organisations of all sizes, including:
Project Central's online delivery makes the system easily manageable and accessible to organisations of all sizes, including:
- retail franchises
- restaurant chains
- service stations
- educational institutions
- hospitals and medical facilities
- property and facility managers
- commercial building managers
Project Central offers support and comprehensive documentation and training - meaning you don't need specific skills or experience to get started. And because it's web-based, maintenance managers can access information and generate reports using an ordinary web browser.
Project Central is a head office centralised management tool that provides flexibility of your audit schedules and facilities.
Project Central is used to control and collate audit data from diverse types of facilities such as buildings, farms, houses, and many more. It can be fully customisable to suit a wide range of client requirements.
Project Central makes it easy to manage simultaneous audits performed by a variety of field staff for multiple clients across many facilities. You can maintain, update and/or create new catalogs to suit any facility as required.
Project Central provides Project Managers with predefined reports for easy download into MS Access or MS Excel, as required. Ability to schedule audit programs.
Value added services?
Flexibility
Choose what options you need for your organisation and we will tailor make it for you. It's that simple! We have a resourceful, motivated and highly trained team who are geared to ensure that the job gets done with the minimum of fuss and with the utmost efficiency.
Proven Methodology
We incorporate a proven methodology based on industry standards and practice to estimate maintenance works.
Highest Standards
PRMS has been developed in accordance with some of the intricate detail demanded by our clients to maintain the highest standards through infrastructure planning, deployment, training, support and development mechanisms to ensure seamless systems integration.
Leading Edge Experience
Hammond Street Developments is a leading edge supplier of software development services; network engineering, Lawful Interception, CRM and Facilities Management. HSD has a proven track record of successful implementations over our 12 years of operation. Hammond Street Developments are accredited with the highest standards to become a market leader in software and application development. Please visit us at www.hsd.com.au
Specialist Reports
We will engineer reports on request. If you require specific information that is not included in our standard reports, we will provide it.
Customised Software Development
All of our tools are developed in-house, and may be customised accordingly to your specific organisational or legislative requirements.
Consulting Services
Our consultants have supported many successful audit projects. If you need a complete project plan or 15 minutes of our time, we are happy to provide assistance.
Training
Our packages include detailed installation instructions with detailed help files. Training documents can be downloaded for each component of PRMS however if you require additional training, we can provide it at competitive rates.
Project Management
If required, we can manage the entire audit process for you. This includes site inspections, audit file creation and definition, auditor deployment and final reports.
What's coming next?
At PRMS, we are creating a web portal which will allow you to update information, download latest program updates, review updated documentation, post questions and suggestions to our developers and more. Stay tuned for release dates.
Panasonic Toughbook authorised reseller
TOUGHBOOK Authorised Reseller
When performance and reliability matter
You be the judge, visit www.panasonic.com.au
Each Panasonic Toughbook® is designed and manufactured to the exacting US military standard MIL-STD-810F. These specifications and testing procedures measure levels of environmental reliability.
Coming soon, the Toughbook CF-H1
The Toughbook CF-H1 is ideal for Health and Medical industries.
- Fully-rugged durability for healthcare use with sealed fanless design for easy sanitization
- Long-life hot-swappable twin batteries provide limitless hours of use
- Built-in camera, RFID reader and optional barcode reader
- Lightweight, ergonomic design with carry handle and hand strap
- Daylight-readable 10.4" dual touch display
- Complete range of integrated wireless features: Wi-Fi, Bluetooth®, Optional HSDPA 3G & GPS
- Twin hot-swappable lithium ion battery packs
- Battery operation: Approximately 6 hours
The Toughbook CF-19 is engineered to withstand: -
- Drop Testing
- Vibration resilient
- Water resistant
- Keyboard endurance
- Hinge reliability
- Screen durability
- Heat resilient
Apart from durability, Toughbooks are exceptionally well featured.
- Core2Duo Processor
- HSDPA ready
- GPS enabled
- Wireless capable
- Long battery life
- Outdoor touchscreen/pen based display
